Refund policy

Download the Printable Return Form Below and Follow all instructions to return or exchange.

CLICK HERE TO DOWNLOAD RETURN FORM

Thank you for shopping with DANCE AMERICA.  We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase.

·       If for any reason you do not love your selections, we will gladly issue a refund for the value of the merchandise, minus the applicable restocking fee, or exchange your items within 21 days of date of invoice.

·       ALL ITEMS RETURNED are subject to a 10% restocking fee that will be deducted from the refund.

·       There is no restocking fee applied to exchanges.

·       Original shipping and handling fees are not refundable.  Refunds are for merchandise only.

·        Offers are subject to adjustment due to returns, cancellations, and exchanges.

·        Enclose the return form along with your merchandise in a securely sealed package that has all original shipping labels covered and removed.

·        Secure the return address on the outside and return via an insured/traceable method. (e.g., UPS, FedEx, USPS Registered Mail). 

·        Dance America is not liable for any costs associated with the damage or loss of any return shipment during transit.

·        You are responsible for return shipping costs.

·       Please allow 30 days for us to process your request.

·        All returned items will be examined once they have been received. Any unaccepted return(s)/ exchange item(s) will be returned to the customer at the customer's expense.

·        Returned shoes that are not received in the original packing will be subject to a $10 re-packaging fee.

·        All sales of Clearance items are final. No return of Clearance items will be permitted for refund, credit or exchange unless the product is damaged or is defective upon to examination.

·        All returns arriving without this form and instructions will have no action taken.

PRODUCT	REASONS RETURN/EXCAHNGE WILL NOT BE ACCEPTED
SHOES	Any soiled soles, scratches, marks, blemishes, stretching, exhibit any sign of use or indication of wear; or the shoe box damaged
CLOTHING	If the original tags are not attached; if the garment has been worn, altered, washed or soiled/ stained from perspiration, cologne/perfume and smoke
RETURNS NOT ACCEPTED - Rhinestones, Fishnets, Undergarments, Books/DVD'S, Tanning Products, Special/Custom Order, Clearance